Samsung is currently working on designing a self-repair app for customers searching for centers to repair their devices. The Self-Repair company has submitted a patent to the Self-repair and Trademark Office, the logo is a blue Samsung-style Android app icon with a gear and wrench within it.
As Samsung’s application says, the Self-Repair Assistant is said to be a computer application software for mobile phones for self-repair, self-maintenance, and self-installation of all it’s gadgets, including smartphones, smart watches, tablets, computers, and earbuds. The application is now undergoing examination at the Trademark Office.
The application is designated to provide a variety of information on different Samsung devices as well as a ‘repair’ guide to mend the devices. The Self-repair assistant collaborated with “iFixit” earlier this year, offering an online repair resource site comprising OEM parts and repair guides. A small library of supported products and their parts was launched in August, the devices include the Samsung S21, S21 Plus, S21 Ultra, S20, S20 Plus, S20 Ultra, and Tab S7 Plus.
The rival company Apple launched its own self-repair application this year but discarded customer-facing websites that offered paths and guides for iPhones and MacBooks.
iFixit CEO Kyle Wiens, said, “The company is working to improve Samsung’s repair guide and DIY parts offerings. We reached out again to see if the collaboration could now include this app, but Wiens didn’t have anything to share at the moment.”
This collaboration portrays tech companies’ interest in catering to customers with services to repair their devices. At the moment, Samsung has approved replacing the battery instead of replacing the whole device whether the screen is damaged or not. For Samsung, battery replacement is an essential affair as most users are concerned with the battery being not enough for the host.
