57,700 taxpayers have already filed their Individual Income Tax Returns for the Season 2023 by midnight, Thursday 14 September 2023. The e- filing exercise comprises the filing of Income Tax Returns by Individual taxpayers based on income received for the period 1st July 2022 to 30th June 2023. It concerns employees in the public and private sectors, as well as self-employed individuals and expatriates.
The deadline for the submission of Individual Income Tax Returns for the e-Filing Season 2023 to the Mauritius Revenue Authority (MRA) is Monday 16 October 2023. However, MRA is making an appeal to taxpayers not to wait for the last minute to submit their returns and effect payment if any. Moreover, those eligible for a refund will have their accounts credited promptly if they file their returns early. To this end, taxpayers are requested to provide their correct bank account details.
Where the return shows a tax payable, taxpayers are required to make their payment electronically. The necessary facilities are available on the MRA website: www.mra.mu and the payment instructions may be given on the submission of the return. Alternatively, the payment instructions may be given by making use of the e-payment option available under e- services on the MRA website.
Assistance for filing Individual Income Tax Returns
Hotline Service: The MRA wishes to inform taxpayers that, for any assistance to file their return, they may phone the MRA hotline: 207 6000 during working hours.
e-Appointment: Taxpayers have the possibility to book a time slot on MRA website, on a particular day, at their convenience. Assistance to file their income tax return will be provided by MRA Officers through a WhatsApp Video Call on the day and time of the appointment.
MyRA: MRA has introduced MyRA, a Virtual Assistant, configured to help individual taxpayers on a 24/7 basis, on its website. Taxpayers will be able to use MyRA once they have logged through the taxpayer portal. MyRA will provide the most appropriate reply to questions that may be asked by taxpayers on issues related to Individual Income Tax.
MRA has also produced a short explanatory video on e-Filing.
Taxpayer Satisfaction Survey (TSS)
In view of offering a better service to taxpayers, MRA makes an appeal to all taxpayers to participate in a Taxpayer Satisfaction Survey (TSS) after submitting their Individual Income Tax Returns. The survey aims at receiving feedback from the public on the way they interact with the MRA.
Taxpayers participating in the TSS will automatically qualify themselves for a draw which will be effected at the end of October 2022. Three cash prizes of Rs. 25,000, Rs. 15,000 and Rs. 10,000 respectively will be awarded to the first three winners.
