SSR International Airport has been awarded the title of Best Airport in Africa in the 2 to 5 million passenger category. This prestigious award, presented by Airports Council International (ACI), reflects the ongoing commitment of AML and ATOL, both members of the AHL Group, to operational excellence, exceptional customer service and innovation in the airport sector for the year 2023. Following this award, Mauritius Airport is committed to continuing to innovate and improve its services to better meet the evolving and varied needs of travellers and airlines.
Deovrat Baichoo, CEO of AML and ATOL, says, “Being named Africa’s Best Airport for the third year running is a huge source of pride for all our employees and the airport community as a whole.”
It is a testament to our dedication to giving our customers top-notch service and upholding the highest standards in every facet of airport operations. Like many airports in the globe, we face difficulties from time to time, but we’re committed to doing everything in our power to help travellers and cause them as little difficulty as possible. Our primary goal is still keeping passengers happy, says Deovrat Baichoo.
After a thorough, impartial evaluation, Airports Council International (ACI) determines which airports around the world are the best. Passengers evaluate over thirty service parameters, including cleanliness, ambience, and facility quality. Their feedback is then sent to ACI for performance assessment.
