CAUDAN Security Services is the trading name of Security and Property Protection Agency Co Ltd. After gaining an excellent reputation for its services at the Caudan Waterfront, the company has become a major player and provider of security services nationwide. The group has grown over the years to become a provider of integrated security and safety solutions with the addition of new technologies to its security offerings.
Caudan Security is a leader in the field of integrated security solutions. It provides its customers with a wide variety of products and services, adapted to their specific needs. Caudan Security has more than 40 years of experience in providing first-class solutions to customers around the world, and has a long history of helping organizations protect themselves against theft and fraud by installing state-of-the-art video surveillance systems.
The group offers guarding, dog-handling and cash-in-transit services in the Mauritius market, as well as all technology-related solutions (including alarm, CCTV, access control, perimeter protection and integrated systems). For example, when it comes to equipment maintenance, the technical teams have a specific schedule for the maintenance of their equipment installed in residences and offices. “In addition, we provide practical advice on equipment handling. We have technical response teams during office hours and remote service after hours,” explains Deepak Lakhabhay, the COO.
“We are committed to changing the way Mauritians perceive private security by providing a high level of professionalism through our educational training programs and by valuing our people in the delivery of our services. Our model, our operational concepts, the way we conduct our business, the commitment of our staff and our strategic investment give us every reason to be confident in extending every service to every client with the same guarantee of sustained excellence. We are focused on your safety so you can focus on your well-being,” says Deepak Lakhabhay.
In addition, the pandemic did affect the group. The COO says technicians are having difficulty responding to some sites and rising security costs have significantly reduced demand and “as a result, spending on security solutions has become secondary.” “We’re seeing a growing demand for new projects, but rising prices are holding us back,” he laments. So, to continue to serve customers, Caudan Security Services is engaging in more targeted marketing, a different customer approach through its new online site and its security offerings that have been tested and proven around the world. “We want to be a one-stop shop in the field by offering a wide range of services and state-of-the-art solutions to our customers while demonstrating our guarantee.
